Veltza

Legal · Terms

Terms of Service

Last updated: July 3, 2026

Rules for using Veltza, including workouts, AI Coach, subscriptions, community features, and your rights.

Not medical advice Veltza is not a medical device. Consult a professional before training or nutrition changes.
AI-powered Coach Coach is automated (Anthropic). Outputs may be wrong — always verify before acting.
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These Terms of Service (“Terms”) govern your access to and use of the Veltza mobile application and related services (the “Service”) provided by Bursan Anamaria (“we,” “us,” or “our”), sole proprietor, with principal place of business at Str. Ion Budai Deleanu nr. 20, ap. 1, 300146, Timișoara, Timiș, Romania, operating the Veltza product brand. By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

1. The Service

Veltza is a fitness application that helps you follow structured gym programs, log workouts and nutrition, track streaks, participate in community ranks and leaderboards, and (with Veltza Pro) use an AI-powered Coach. The Service is for personal, non-commercial use unless we agree otherwise in writing.

2. Eligibility

You must be at least 13 years old (or 16 in the EEA where required) and able to form a binding contract. If you are under the age of majority in your jurisdiction, you may use the Service only with parental or guardian consent. The Service is not directed to children under 13 (or under 16 in the EEA where applicable).

3. Not medical advice; assumption of risk

Veltza is not a medical device and does not provide medical advice, diagnosis, or treatment. Workout programs, nutrition information, AI Coach responses, supplement suggestions, macro targets, and health sync data are for general fitness and informational purposes only.

  • Consult a qualified healthcare professional before starting any exercise or nutrition program, especially if you have a medical condition, injury, pregnancy, cardiac condition, eating disorder, or other health concern
  • Physical injury risk: you assume all risks associated with physical activity, training decisions, and dietary choices you make using the Service
  • Pain and injury: do not train through sharp or worsening pain; stop and seek professional care
  • Emergency: do not use the Service for medical emergencies; call your local emergency services
  • We do not guarantee any particular fitness, health, or weight-loss results

4. Your account

  • You are responsible for maintaining the confidentiality of your credentials
  • You must provide accurate information and keep your profile up to date
  • You are responsible for all activity under your account
  • Notify us immediately at support@veltza.app if you suspect unauthorized access

5. Acceptable use

You agree not to:

  • Violate any law or third-party rights
  • Post harmful, harassing, hateful, sexually explicit, or illegal content in community features
  • Impersonate others or misrepresent your affiliation
  • Scrape, reverse engineer, or attempt to extract source code or models except as permitted by law
  • Circumvent paywalls, rate limits, or security measures
  • Use the Service to provide medical advice to others or for emergency purposes
  • Upload malware or interfere with the Service’s operation

We may remove content, suspend features, or terminate accounts that violate these Terms.

6. Veltza Pro subscriptions

  • Veltza Pro is an optional paid subscription that unlocks features such as AI Coach, full program access, extended streak protection, and additional limits described in the app
  • Payment is processed by Apple App Store or Google Play. Pricing is shown before purchase
  • Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current billing period through your store account settings
  • Free trials or introductory offers, if available, convert to paid subscriptions unless canceled in time
  • Refunds are handled by Apple or Google according to their policies; we do not control store refund decisions
  • You may restore purchases on a new device using the same store account
  • Coach availability and usage limits may vary by plan; monthly usage budgets may temporarily limit Coach access until reset
  • Deleting your Veltza account does not cancel an active store subscription — cancel billing in your device settings

7. Free tier limits

The free version of Veltza includes usage limits (such as monthly workout sessions and program week access) described in the app. We may change free-tier limits with reasonable notice where required by law.

8. AI Coach and automated features

Veltza Coach and related features use artificial intelligence powered by Anthropic (Claude models). Coach is not a human and does not create a professional relationship with you.

  • AI outputs may be inaccurate, incomplete, biased, or inappropriate
  • Do not rely on Coach for medical, legal, nutritional therapy, or emergency decisions
  • Meal photo and barcode estimates are approximate (often ±15–25% or more); always verify before relying on them
  • Suggestions informed by heart rate, HRV, sleep, or other health data are not medical assessments
  • Instant Log and similar tools require your confirmation before nutrition data is saved
  • We may monitor, rate-limit, or suspend Coach usage to prevent abuse and manage costs
  • Features, models, and limits may change over time

9. Community content

  • You retain ownership of content you post, but grant us a worldwide, non-exclusive, royalty-free license to host, display, distribute, and moderate it within the Service
  • You represent that you have the rights to content you upload and that it does not violate these Terms or applicable law
  • Public visibility: posts, profile elements, goals, ranks, integrity scores, and leaderboard placement may be visible to other users according to app settings
  • Moderation: we use automated tools (including AI image review) and may apply human review. We may remove content or suspend accounts at our discretion, with or without notice
  • Reporting and blocking tools are available; we are not obligated to monitor all content at all times
  • United States users: we provide a platform that hosts user-generated content; we are not the publisher or speaker of content posted by users, to the extent permitted by applicable law (including Section 230 of the Communications Decency Act where applicable)

10. Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice to support@veltza.app with: identification of the work, identification of the infringing material, your contact information, a statement of good-faith belief, a statement under penalty of perjury that your notice is accurate, and your physical or electronic signature. We may terminate accounts of repeat infringers.

11. Health integrations

Optional connections to Apple Health, Google Health Connect, or similar services require your explicit permission. You may disconnect integrations at any time. We do not warrant the accuracy, completeness, or timeliness of data from Apple, Google, wearables, or third-party platforms. Sync failures or stale data may occur. Health-informed Coach suggestions are not medical advice.

12. Referral program

  • Invite codes may award rank points to both referrer and referee as described in the app
  • Points have no monetary value, are not transferable, and may change or end at any time
  • You must not misrepresent the Service when sharing referral links
  • FTC disclosure: if you promote Veltza publicly and receive referral benefits, you have a material connection and should disclose that relationship (for example, that you earn rewards when others sign up with your code)

13. Gamification and leaderboards

Ranks, seasons, integrity scores, streaks, and leaderboards are motivational features only. They are not a measure of your health, fitness, character, or personal worth. Competitive and public leaderboard data is displayed by design.

14. Intellectual property

The Service, including software, design, programs, trademarks, and content we provide, is owned by us or our licensors. You receive a limited, revocable, non-transferable license to use the Service for personal purposes in accordance with these Terms.

15. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT FOOD DATABASES, PROGRAMS, HEALTH DATA, OR AI OUTPUTS WILL BE ACCURATE.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, INCLUDING INJURY OR HEALTH OUTCOMES FROM FOLLOWING WORKOUT, NUTRITION, OR AI GUIDANCE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) EUR 50.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under mandatory consumer protection law.

17. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service, your content, your violation of these Terms or applicable law, or your infringement of third-party rights.

18. Termination

You may stop using the Service at any time. You may permanently delete your account in Settings → Data → Delete account or by emailing support@veltza.app. We may suspend or terminate your access if you breach these Terms or if we discontinue the Service. Sections that by nature should survive termination will survive.

19. Changes

We may modify these Terms from time to time. We will post the updated Terms at this URL and update the “Last updated” date. Continued use after changes become effective constitutes acceptance, except where additional consent is required by law.

20. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence apply. Courts in Timișoara, Romania shall have jurisdiction unless your local law grants you the right to bring claims in your home jurisdiction.

If you are an EU consumer, you may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

21. United States — optional arbitration and class action waiver

This Section applies only if you reside in the United States. You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court if eligible.

  • Class action waiver: you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding
  • Opt-out: you may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@veltza.app from your registered email with subject line Arbitration Opt-Out

If you reside outside the United States (including the EEA/UK), this arbitration section does not apply; disputes are handled under Section 20.

22. General

  • Entire agreement: these Terms and the Privacy Policy constitute the entire agreement regarding the Service
  • Severability: if any provision is unenforceable, the remainder stays in effect
  • Assignment: we may assign these Terms; you may not without our consent
  • Force majeure: we are not liable for delays or failures due to events beyond our reasonable control
  • Waiver: failure to enforce a provision is not a waiver of our rights
  • Electronic notices: you consent to receive communications electronically
  • Third-party platforms: Apple and Google terms apply to app store purchases and platform services; we are not responsible for store outages or platform policies

23. Contact

Questions about these Terms:
Bursan Anamaria
Str. Ion Budai Deleanu nr. 20, ap. 1, 300146, Timișoara, Timiș, Romania
support@veltza.app